Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (the "Site") or interact with our services.

1. Who We Are

We are a B2B ecommerce consultancy operating as Eagles Enterprise Ltd. We act as a data controller in respect of the personal data we process about you.

• Registered office: 483 Green Lanes, London, England, N13 4BS
• Email: eaglesenterpriseltd@gmail.com
• Website: www.eaglesenterprise.com

2. Information We Collect

We collect personal data in the following ways:

Information you give us directly

Name, email address, phone number, company name, and any other details you submit via forms on our Site.

Information collected automatically

IP address, browser type, device information, and usage data collected via analytics tools when you visit our Site.

Business information

Company details and project information you share with us during the course of our services.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To manage our client relationships and deliver our services
• To improve our website and services based on how you use them
• To send you marketing communications where you have given your consent
• To comply with our legal and regulatory obligations

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR and the Data Protection Act 2018:

• Consent — where you have given us clear consent to process your data for a specific purpose (e.g. marketing emails)
• Contract — where processing is necessary for the performance of a contract with you
• Legitimate interests — where we have a legitimate business interest that is not overridden by your rights
• Legal obligation — where we are required to process your data to comply with the law

5. How We Share Your Data

We do not sell your data. We may share your information in limited circumstances:

• Service providers — third parties who assist us in delivering our services (e.g. hosting, email, analytics), under appropriate data processing agreements
• Professional partners — where necessary to deliver a project you have engaged us for
• Regulatory bodies — where we are legally required to disclose information

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site. Cookies help us remember your preferences, measure traffic, and deliver relevant marketing content. Please see our Cookie Policy below for full details.

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy. Once no longer required, your data will be securely deleted or anonymised in accordance with our data retention schedule.

8. Your Data Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restriction — to request that we limit how we use your data
• Right to withdraw consent — where processing is based on consent, to withdraw it at any time
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us by email at eaglesenterpriseltd@gmail.com. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data correctly.

9. International Transfers

Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant supervisory authority, to protect your data in accordance with UK GDPR.

10. Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.

12. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.